Frequently Asked Questions
Answers to all your questions about king1s
Account, payments, games, bonuses and security — find simple and straightforward answers to all your questions here.
Welcome to king1s. This FAQ page has been created to answer the most common questions from players in Bangladesh. Detailed information is arranged below covering everything from opening an account and withdrawing funds via bKash or Nagad, to the rules for slots and cricket betting, how to use the welcome bonus, and responsible gaming. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
To open an account at king1s, you need an active mobile number and valid personal details. The registration process is fully online and takes just a few minutes. Registering with accurate information ensures no issues when withdrawing later.
king1s is for players aged 21 and above only. This age limit is strictly enforced for online betting and casino games. Accounts belonging to underage users will be closed immediately and any deposited funds will be returned.
No, each person is allowed only one account at king1s. Creating multiple accounts is considered a violation of the bonus terms and all accounts may be closed. If you are having trouble logging in, get help via live chat.
Click the "Forgot Password" option on the login page. Enter your registered mobile number and a verification code will be sent to you. Enter the code and set a new password. If you have trouble, the king1s support team is available 24/7 on live chat.
Yes, king1s carries out account verification to keep the withdrawal process secure and to prevent fraud. You may be asked to confirm your identity before your first withdrawal. Registering with accurate information makes this process quick to complete.
Deposits and Withdrawals
Deposits to king1s via bKash are usually instant — in most cases the funds appear in your account within a few seconds to 2 minutes. If there is a delay due to network issues, wait 5–10 minutes and contact live chat if needed.
The minimum deposit at king1s is ৳200 (for all payment methods). The minimum withdrawal is ৳800. This limit applies to bKash, Nagad, Rocket and bank transfer alike.
Withdrawals via Nagad are usually completed within 10 to 45 minutes. The same timeframe applies to bKash and Rocket. Bank transfers may take a little longer. Mobile banking is the most convenient option for the fastest speed.
king1s does not charge any additional fees on deposits or withdrawals. However, bKash, Nagad or Rocket may apply their own service charges — this depends entirely on the policy of the respective mobile banking provider.
Yes, Rocket (Dutch-Bangla Mobile Banking) is fully supported at king1s. In addition to bKash, Nagad and Rocket, deposits and withdrawals can also be made via direct bank transfer. Use whichever method suits you — the same minimum amount applies in all cases.
Once a withdrawal request is being processed, it is generally not possible to cancel it. So before submitting, make sure you have entered the correct mobile number or account number. If you have entered the wrong details, contact live chat immediately.
Games and How to Play
To bet on a BPL (Bangladesh Premier League) match, log in to king1s and go to the Cricket section. You can place bets on various markets before the match starts or during a live match — match winner, top batsman, over/under runs, and more. Keep your bet amount within the minimum limit.
Yes, all slots games at king1s are fully optimised for mobile browsers. They run smoothly on any Android or iOS device. No separate app download is needed; you get the full experience right in the browser. A good internet connection makes gameplay much smoother.
RTP (Return to Player) is the average percentage of total bets that a game pays back to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. All games at king1s are operated according to the RTP set by the provider, ensuring fair play.
At king1s live casino you can play a variety of games with real dealers, including Baccarat, Roulette, Blackjack, Sic Bo and Teen Patti. Games from leading providers such as Evolution Gaming and Ezugi are available. All games are live-streamed and available 24/7 according to Bangladesh Standard Time (BST).
Yes, king1s offers betting on international cricket tournaments including the ICC T20 World Cup and IPL. Markets open well before the match starts and live betting is also available during the match.
Bonuses and Promotions
The king1s welcome bonus is a 100% first-deposit bonus up to ৳20,000. For example: deposit ৳1,000 and receive an extra ৳1,000 bonus — total balance ৳2,000. If you deposit ৳42,000 or more, you receive the maximum ৳20,000 bonus for a total of ৳62,000. The bonus applies to your first deposit only.
The wagering requirement for the welcome bonus is 20x. This means you must wager the bonus amount 20 times before withdrawing. For example: if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before it becomes withdrawable. See the full bonus terms on the Terms and Conditions page.
Enrollment in the king1s VIP program is automatic — no separate application is needed. Playing regularly allows you to advance through Bronze, Silver, Gold and Platinum tiers. Each tier comes with weekly cashback: Bronze 0.2%, Silver 0.4%, Gold 0.6%, Platinum up to 0.8%.
Yes, VIP members receive cashback every week. The cashback amount depends on your VIP tier and your gaming activity for that week. The higher you climb from Bronze to Platinum, the higher your cashback rate.
king1s regularly runs special promotions and offers. Special promotional offers may be available during Eid, Pohela Boishakh or major cricket tournaments. Log in to your account or ask on live chat to find out about the latest offers.
Security and Responsible Gaming
Yes, king1s uses SSL encryption technology to keep all personal and financial information secure. Your data is not shared with any third party without authorisation. Read our Privacy Policy for more details.
king1s maintains advanced security measures as a safe and reliable platform. To protect yourself, use a strong password, do not share your password with anyone, and log out after accessing your account from an unfamiliar device.
Yes, king1s supports responsible gaming. You can temporarily or permanently close your own account (self-exclusion). Contact our live chat support regarding this or visit the Responsible Gaming page for more information.
king1s takes responsible gaming seriously. If you feel that gaming is having a negative impact on your life, feel free to speak with our 24/7 live chat support. We will help without judgment and assist you in taking the necessary steps.
Yes, all games at king1s are operated using RNG (Random Number Generator) technology from certified providers, which ensures fair play. Live casino games are streamed directly with real dealers, so transparency is maintained there as well.
Still have questions?
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